We provide a shipping confirmation to your email address that provides a tracking number allowing you to follow your order, as well is track it on our site.
Premium Quality
Shoes that last a long time.
At ShuCru, we take product quality very seriously.
Free Delivery
Get free shipping
in the continental USA with 24/7 order tracking.
Easy Return
If you’re not happy with the order, ship it back to us for an exchange - no extra cost.
Green packaging
We care about our planet, so your order will come plastic-free, and recyclable.
What customers have been saying!
If you haven’t found the answer you need,
email us at support@shucru.com!
How do I find the status of my order?
We provide a shipping confirmation to your email address that provides a tracking number allowing you to follow your order, as well is track it on our site.
How would I process a return order?
Can I cancel my order if I change my mind?
We accept all cancellation requests before the shoes have been fulfilled. Unfortunately, if your order has been shipped it can not be canceled.
Are my Shus machine washable?
Yes, our Shus can go in the washing machine on a gentle cycle and air dry/ tumble dry low.
How long before I get my return refund?
Refunds take 3 to 5 business days to process depending on your bank.
What material does Shucru use for insoles?
Our insoles are made of high-quality antimicrobial memory foam.
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